Town halls & local authorities
Your AI assistant available 24/7


Welcome and guide your citizens 24h/24, with AI.


Assist citizens and users, even in the evening

Provide information on opening hours, procedures and required documents

Welcome your visitors in 16 languages

A reception designed for accessibility for every citizen

Ease the load on your front desk and switchboard

Your conversations processed and hosted in Europe, with no sensitive citizen data

Your content leaves with you — one file, and the assistant is removed in one line learn more



Discover our AI assistants in action

Our AI assistants are revolutionizing customer relations.
Explore our interactive demos tailored to your industry.

Restaurant

Restaurant

Reservations and orders 24/7

Website

Website

Virtual assistant for your customers

Real Estate

Real Estate

Lead qualification and viewings

B2B

B2B

Professional customer service 24/7

Insurance

Insurance

Qualification and simulation

Healthcare

Healthcare

Appointment booking and patient reception

Hospitality

Hospitality

Reservations and virtual concierge

Education

Education

Enrollment and student life

Local Government

Local Government

Citizen public service 24/7

Senior

Senior

Family reception and care home admissions

Agriculture

Agriculture

Regulatory copilot 24/7

E-commerce

E-commerce

Online sales and AI recommendations



On-site

The Koaee ecosystem in your town hall

The same AI brain, online and on site.

Tablet & QR code: included in your plan. The reception robot is available as an option, on quote — deployment from 1 month.

✓ Included Touchscreen welcome tablet in a town hall lobby

Touchscreen kiosks & tablets

Touchscreen kiosks and tablets at your town hall's front desk, powered by the same assistant.

✓ Included QR code scanné à l'accueil de la mairie

Front-desk QR code & practical guides

A QR code at the front desk and on your practical guides to reach your assistant, no installation required for visitors.

Optional · on quote Reception robot générique dans le hall d'un hôtel de ville

Reception robot

Your AI can power a reception robot in your lobby. The robot is purchased directly from the manufacturer; KOAEE provides the software that drives it.

Available now

What sets Koaee apart for your local authority — already included, starting today.

Usagers accueillis dans leur langue à l'accueil

The bot replies in the visitor's language

Non-French-speaking visitors and newcomers — everyone is welcomed, informed and guided in their own language, automatically — 16 languages.

Protected data, European hosting

Your conversations protected, in Europe

No sensitive citizen data processed: no named civil-status records, no social data, no personal administrative files. Your conversations are processed and hosted in Europe. European AI engine (Mistral), GDPR-compliant. In French and English: 100% European, voice included.

In other languages the voice is provided by Google (United States), as it is if the European service is unavailable.

Town hall website on a laptop

Your town hall's website

Hours, procedures, town news: in the same place as your AI assistant. Available as an option (see our plans).

Quick setup: flag and document folder

Effortless setup

Your town hall's URL and your sector are all it takes. You import your documents (optional), you configure nothing: your assistant is ready.

Person browsing a public services website on their phone

90% of internet users have completed an administrative procedure online.

Source: INSEE (2024)
Simple large-button interface on a phone

15.4% of the population is affected by digital illiteracy.

Source: INSEE (2021)
Un agent d'accueil aide un usager à l'accueil de la mairie

44% of French people experience difficulties with their online procedures.

Source: Baromètre du numérique (2025)
Diverse group of citizens walking toward a public building

8.8% of the population living in France is foreign.

Source: INSEE (2024)

Usage framework — reception and guidance only

The Koaee assistant informs citizens and visitors about opening hours, municipal services, procedures, required documents and where to go. It processes no sensitive citizen data: no personal civil records, no social data, no personal administrative files. It performs no personal administrative procedures — in compliance with GDPR. Conversation data hosted in Europe.

For any personal procedure (civil records, urban planning, registrations, files), the assistant systematically directs users to the relevant department or a front-desk agent.


Our plans

Plans tailored to every local authority, from small towns to major cities.
Flexible, scalable solutions for businesses of all sizes.

Essential

Ideal for a small town

39 € 29 €per month

🔥 Special offer until December 31, 2026

  • 1 AI assistant
  • 1,000 conversations/month
  • 150 voice conversations included
  • Logo & color customization
  • Standard Analytics
  • Email support 48h
  • Multi-language included
  • Overage: 0.04 €/conv.
Get started
Popular

Professional

Cities & intermunicipal authorities

99 €per month

  • 3 AI assistants
  • 5,000 conversations/month
  • 300 voice conversations included
  • Advanced customization
  • Detailed Analytics + export
  • Priority support 12h
  • Multi-language included
  • Overage: 0.03 €/conv.
Subscribe

Business

Metropolitan areas & departments

349 €per month

  • 12,000 conversations/month
  • 1,500 voice conversations included
  • Unlimited AI assistants
  • Custom Fine-tuning
  • Premium Analytics
  • SLA 24h + Account Manager
  • Overage: 0.02 €/conv.
Get started

Enterprise

Tailor-made solutions

On request

Negotiable pricing

  • Unlimited AI assistants
  • Custom conversations
  • Dedicated instance
  • SLA 99.9% guaranteed
  • Dedicated 24/7 support
  • Custom architecture
Contact us

Option: showcase website included +59€/month.

Beyond the included voice quota, voice switches to text or is billed per use.




Your bot ready in minutes

No technical skills required.
You provide the essentials, our AI does the rest.

Getting started

1. You share your web address

Enter your town hall's URL. Our AI reads your pages and understands your activity.

2. You can add your documents (optional)

Opening hours, procedures, municipal services, FAQ: enrich your bot if you wish (never any sensitive citizen data). Otherwise, the URL is enough.

3. Your bot is ready

It answers your customers, in their language, 24/7. Embedded in your website or accessible via QR code.

Start now
Decorative QR code displayed at a town hall reception


Koaee.ai

Our AI assistants enhance the customer experience and automate essential tasks. A scalable, personalized solution for businesses, e-commerce, restaurants and B2B services.

No commitment.

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